Terms of service

DOR – Terms of Service

 

Welcome to DOR! By accessing or using our website and services, you agree to comply with the following Terms of Service. Please read them carefully.

 

 

1. General Information

• DOR (“we,” “our,” “us”) operates an online store selling streetwear inspired by Romanian heritage.

• By using our website, you agree to these terms and our Privacy Policy.

 

 

2. Orders & Payments

• All prices are displayed in RON (Romanian Leu) and include applicable taxes.

• We accept payments via credit card, debit card, Apple Pay, Google Pay, and other approved payment methods.

• Orders are confirmed once payment is successfully processed.

• We reserve the right to cancel any order due to stock issues, payment errors, or suspected fraud.

 

3. Shipping & Delivery

• We ship within Romania and to select international locations.

• Estimated delivery times are provided at checkout. Delays due to customs, weather, or courier issues are beyond our control.

• Customers are responsible for providing accurate shipping details. We are not liable for lost packages due to incorrect information.

 

4. Returns & Refunds

• Please refer to our Refund Policy for details on returns, exchanges, and refunds.

• Items must be returned unused, with tags, and in original condition within 30 days of delivery.

• Refunds are processed within 5-10 business days after we receive and inspect the returned item.

 

 

5. Intellectual Property

• All content on our website, including logos, images, designs, and text, is owned by DOR and may not be copied, modified, or used without permission.

 

 

6. User Conduct

By using our website, you agree not to:

• Engage in fraudulent activities.

• Copy, resell, or exploit any part of our website for commercial purposes.

• Post harmful, misleading, or illegal content.

We reserve the right to ban users who violate these terms.

 

 

7. Limitation of Liability

• We are not responsible for indirect or consequential damages resulting from the use of our website or products.

• Our maximum liability is limited to the total amount paid for your order.

8. Changes to Terms

 

 

• We reserve the right to update these terms at any time. Changes will be posted on this page, and continued use of our website implies acceptance.

 

 

9. Contact Information

For any questions or concerns, contact us at dor.appar3l@gmail.com

📌 DOR – Wear Your Roots.